Identify the Machine and Part
Include the machine model or serial number, the part number and the quantity you want to order. The quantity shown in a parts list describes the number of that component in the machine; state your order quantity separately.
If the Part Number Is Unknown
Mark the component on the exploded-view drawing or send a photograph of the part so our team can help identify it. You can begin with the information available rather than guessing a part number.
Request Replacement Machine Documents
If documents for a machine you purchased are missing, you can request replacement operation and maintenance manuals and the parts list. The model or serial number helps us match the documents to the machine supplied.
For Equipment You Are Evaluating
A pre-purchase enquiry is different from a request for the documents of a delivered machine. Tell us which equipment you are considering and what information you need, such as specifications, dimension and connection drawings or pump performance curves.